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Usability Results Memo
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Audience:
This document was prepared for Dr. Monske and the Ishpeming Main Street Program Director.
Purpose:
This document summarizes the results of our user testing and highlights areas of the volunteer handbook that can be altered for clarity. It also addresses factors that contributed to unforeseen difficulties in regard to the user testing.
Information Source:
The information was gathered through in-field research during the usability test.
My Role as Technical Communicator:
My role as a technical communicator involved ensuring that the participants in our user survey answered our questions adequately. I was tasked with writing a summary of our results for two of the participants.
Skills and Tools Used:
Microsoft Office 2007 was utilized in order to create a modern, efficient layout of the document. Office 2007's advanced graphics capability was essential in the document's final, professional look. PDF995 is a free print-based driver plug-in used to convert the document to PDF format.
